Shipping Information

 

At The Finest Tech, we prioritise efficient and secure delivery of our products. All orders are processed within 1 business day, subject to availability. Each parcel is assigned a tracking number once shipped to ensure that you can monitor its journey until it safely arrives at your doorstep. For added security, we aim to obtain a signature upon delivery whenever possible.

Delivery Options and Timeframes

  • New Zealand: Orders are dispatched from our Auckland warehouse and typically arrive within 1 to 3 business days.
  • Australia: Orders are generally delivered within 3 to 4 business days.
  • United Kingdom: Orders are generally delivered within 5 to 6 business via DHL Express.
  • USA & Canada: Orders are generally delivered within 5 to 6 business days via DHL Express or FedEx Home Delivery.
  • Europe: Orders are generally delivered within 5 to 6 business days via DHL Express.
  • Asia: Orders are generally delivered within 5 to 8 business days via DHL Express.
  • Islands / Oceania: Orders are generally delivered within 5 to 8 business days via DHL Express.
  • Africa: Orders are generally delivered within 5 to 10 business days via DHL Express.
  • South America & Middle East: Orders are generally delivered within 5 to 7 business days via DHL Express.

Please note that the specified timeframes are estimates and may vary based on exact location and other external factors. You can expect your item to arrive within the timeframe specified for each service.

International Customs and Tax Regulations

It is the customers responsibility to check and pay any applicable duty or customs tax when shipping products to their country (if any). Import regulations vary significantly between countries, and while we do our best to provide relevant information, we cannot guarantee awareness of all specific requirements. If we are aware of any import restrictions, we will make every effort to highlight them on the product detail page.

If you have any questions we are here to help. Email our customer service team at sales@finesttech.co.nz

We accept no liability for the refund/replacement of any goods or any costs relating to or arising from, the importation or confiscation of any goods by your countries Customs Office or other government body. Likewise any import duty or tax payable on your order is your responsibility and is beyond our control. If an order is returned to us by your country import authorities in resalable condition, we'll refund you the value of the order less any postage costs incurred to us. We can't provide a refund until we've received the products back.  

We've been sending goods all over the world for many years and have had very few problems. We recommend you contact your local Customs Office for further information on import regulations in your country if you have any concerns.

For any queries related to shipping and delivery, please contact our customer service team on sales@finesttech.co.nz